Keeping independence strong with gentle, trusted home care.
When a loved one starts to struggle with daily routines, it's hard to know where to begin. That's why more families are turning to in-home care. In fact, home care searches in California have surged by 27% in the past two years. It's clear that more people are preparing for what's ahead and looking for care they can trust.
At Exceptional Care, we help Scotts Valley families navigate this moment with personalized, compassionate support, right where your loved one feels safest. We also serve neighboring communities with home care in Gilroy, Cupertino, and Los Altos to ensure seniors across the South Bay have access to high-quality in-home support.
Posted on Google Lisa CaputoTrustindex verifies that the original source of the review is Google. Audrey was diligent and unrelenting in making sure my mother's care was exceptional! I am forever grateful for her expertise and compassion during this difficult time. I highly recommend Audrey if you have a loved one in need of care!Posted on Google Carol and Eugene MandereTrustindex verifies that the original source of the review is Google. We only had Excellance Care for 10 days. During that time, they gave us 24 hour care for my husband. I also ended up in the hospital for surgery 1 day. Audrey and her team kept everything at home covered and continued excellent care for my husband. Thank you!Posted on Google Teri BannonTrustindex verifies that the original source of the review is Google. Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one.Posted on Google Chris RedheadTrustindex verifies that the original source of the review is Google. Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role.Posted on Google Winston AltTrustindex verifies that the original source of the review is Google. Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly!Posted on Google Amber WestTrustindex verifies that the original source of the review is Google. Audrey is very caring and friendly . She has provided first class care for a special lady I work with. I highly recommend her services.Posted on Google Angela RodriguesTrustindex verifies that the original source of the review is Google. I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients.Posted on Google Richard LambieTrustindex verifies that the original source of the review is Google. Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly.Posted on Google Minda CutcherTrustindex verifies that the original source of the review is Google. I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate.Posted on Google Lou Ann MowryTrustindex verifies that the original source of the review is Google. I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises.
When a sudden health scare, hospital stay, or injury changes your loved one's care needs, we're ready to step in immediately. We're often able to start care within 24 hours, providing prompt and reliable support when it matters most. Whether you need temporary or long-term support, we'll make the transition comfortable and stress-free for your loved one.
(650) 582-3020
info@exceptionalcare.co
Including Saratoga, Campbell, Monte Sereno, Los Altos, and Cupertino
Our caregivers support clients in maintaining independence, dignity, and comfort, right where they belong. Services include:
Whether your loved one needs help with daily tasks like bathing and meal preparation, or requires specialized support for conditions like Alzheimer's or Parkinson's, our team is equipped to provide the right level of care.
We work closely with families to create personalized care plans that evolve as needs change, ensuring continuity and peace of mind at every stage.
We don’t believe in one-size-fits-all care. Every plan is customized to reflect your loved one’s unique needs, preferences, and routines.
We take time to match caregivers based on personality, interests, and specialized skills, fostering genuine connections and trust.
Families are kept informed every step of the way with regular updates, care reports, and open lines of communication with our team.
Our care managers conduct regular check-ins and quality assessments to ensure the highest standards of care are maintained.
Exceptional Care provides trusted home care services throughout Scotts Valley and neighboring communities in Santa Clara and San Mateo Counties. We're proud to serve families in:
Specialized support for families navigating memory care challenges.
At Exceptional Care, we combine hands-on caregiving with wellness management, meaning your loved one doesn’t just get help with daily tasks, but also a care manager who oversees the big picture: coordinating medical visits, tracking medications, and adjusting care as needs change. Most agencies don’t offer this level of support.
If your loved one is struggling with daily routines, forgetting medications, or you’re feeling overwhelmed as a caregiver, it may be time. We’re here to walk you through it, no pressure, just honest advice.
We begin with a conversation to learn more about your loved one’s needs, preferences, and goals. From there, we’ll design a personalized care plan that brings peace of mind and helps your family feel confident moving forward.
Our care assessments look at physical health, cognitive needs, emotional well-being, the home environment, and long-term goals. We work with your family and care team to design a plan that helps your loved one age safely and confidently at home.
Every caregiver is carefully screened, trained, and selected not just for experience, but for empathy. Families often tell us their caregiver feels like part of the family. That’s our standard.
Choosing care for someone you love isn't easy, but you don't have to do it alone. Let's talk about what you're looking for and how we can help your loved one stay safe, comfortable, and supported at home.