Exceptional Care

About Exceptional Care

Our Story: Compassionate Home Care

Audrey Vermont, a nurse and geriatric care manager, created Exceptional Care to give seniors the dignity, stability, and quality of life they deserve as they age. After decades supporting families through complex medical, cognitive, and emotional challenges, she saw how fragmented care and rushed decisions often left seniors vulnerable. Exceptional Care was built to change that—offering expert‑led guidance, thoughtful caregiving, and a calm, structured approach that helps older adults remain safe, supported, and connected throughout every stage of aging.

Our Mission: Caring for You Like Family

At Exceptional Care, our mission is to provide personalized, dignified care that empowers our clients to live safely and independently wherever they call home. We treat each client with respect and compassion and aim to improve their quality of life and emotional well-being.

Exceptional Care’s mission is to deliver truly personalized home care grounded in expertise, compassion, and the kind of reliability families can feel. Our services are tailored to each client’s unique needs—from daily personal care to warm, meaningful companionship—and strengthened by the differentiators that set us apart: expert care management, exceptional responsiveness, and a reputation for being top‑reviewed and deeply loved by the families we serve. With Exceptional Care, your loved one receives the highest level of in‑home support, delivered with professionalism, heart, and a standard of excellence that consistently earns the trust of our community.

Meet the Team

Audrey Vermont

Executive Director
As an Aging Life Care Manager with over 20 years of experience as a licensed nurse, Audrey has a proven track record of providing outstanding care services to clients with a wide range of medical, physical, and mental health issues. She excels at developing and maintaining long-term working relationships with a vast network of professionals, leveraging her expertise in dementia care and behavioral health. Through her extensive hands-on experience, she is a valuable liaison to families, caregivers, and professionals, consistently delivering exceptional care experiences.

Patrick Vermont

Head of Operations
Patrick's 25+ years of experience in the tech industry equip him to lead software, systems, and operations at Exceptional Care. He streamlines and automates workflows, ensuring clients and employees benefit from the best data and AI-driven experiences. Patrick also oversees secure, HIPAA-compliant access to the client portal, which features comprehensive care histories, as well as mobile apps that empower caregivers to provide exceptional service. Under Patrick's leadership, Exceptional Care's processes and systems are unparalleled.

Our Values

Compassionate care is our top priority, and we treat every client with the empathy and kindness they deserve. Integrity guides everything we do, and we uphold honesty, transparency, and reliability in all of our home care services.

Our approach to home care is highly personalized, and we create tailored care plans to meet the unique needs and preferences of each senior we serve. Exceptional Care's concierge service reflects our dedication to customer service, providing round-the-clock availability to keep your loved one safe and comfortable at any hour.