Concierge home care for clients with dementia means delivering support that is not only compassionate, but highly attentive, personalized, and responsive to the unique challenges of cognitive change. Exceptional Care provides a calm, structured environment with caregivers trained to recognize behavioral cues, reduce confusion, and maintain predictable routines that promote comfort and safety. Our care managers oversee every detail—coordinating with providers, adjusting care plans as needs evolve, and ensuring caregivers have clear guidance day and night. Families gain peace of mind knowing their loved one receives elevated, hands‑on support designed to reduce stress, enhance connection, and provide stability throughout every stage of dementia.
Contact us today for a free care consultation to get the memory care your loved one needs to remain safe at home.
Posted on Google Lisa CaputoTrustindex verifies that the original source of the review is Google. Audrey was diligent and unrelenting in making sure my mother's care was exceptional! I am forever grateful for her expertise and compassion during this difficult time. I highly recommend Audrey if you have a loved one in need of care!Posted on Google Carol and Eugene MandereTrustindex verifies that the original source of the review is Google. We only had Excellance Care for 10 days. During that time, they gave us 24 hour care for my husband. I also ended up in the hospital for surgery 1 day. Audrey and her team kept everything at home covered and continued excellent care for my husband. Thank you!Posted on Google Teri BannonTrustindex verifies that the original source of the review is Google. Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one.Posted on Google Chris RedheadTrustindex verifies that the original source of the review is Google. Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role.Posted on Google Winston AltTrustindex verifies that the original source of the review is Google. Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly!Posted on Google Amber WestTrustindex verifies that the original source of the review is Google. Audrey is very caring and friendly . She has provided first class care for a special lady I work with. I highly recommend her services.Posted on Google Angela RodriguesTrustindex verifies that the original source of the review is Google. I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients.Posted on Google Richard LambieTrustindex verifies that the original source of the review is Google. Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly.Posted on Google Minda CutcherTrustindex verifies that the original source of the review is Google. I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate.Posted on Google Lou Ann MowryTrustindex verifies that the original source of the review is Google. I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises.
Living at home offers comfort and familiarity, especially for those with Alzheimer's or dementia. Our comprehensive care plans support your loved one wherever they call home, maintaining their independence while receiving the highest quality care. Our caregivers offer the following services to meet the needs of seniors in our community:
Our compassionate caregivers identify and eliminate fall hazards within your loved one’s home, providing walking and transferring support to ensure safe mobility. Our care managers will assess your loved one’s home for safety issues, coordinate service to fix issues, and coach caregivers to monitor hazards on an ongoing basis. Overall, our caregivers and care managers work together to ensure your loved one’s care goals are met.
Our care managers verify proper dosing and set up medication reminders, ensuring your family members adhere to prescribed regimens. When our care manager accompanies your loved one to a doctor’s visit, you can be sure that the care plan is updated with any medical change and that the care team is updated and coached on the new procedures.
We understand that a senior's needs may change. Our Wellness Management team creates a personalized care plan that adapts to your loved one's situation, and our Relocation service can seamlessly transition them to a new residence if needed. However, our priority remains the same: to help your loved one thrive in the environment where they feel most comfortable.
Exceptional Care maintains transparent communication with families, providing regular reports and updates on your loved one’s care status, easily accessible online from our portal.
Beyond physical assistance, our dedicated caregivers provide emotional companionship, reducing feelings of anxiety and isolation associated with memory challenges in seniors.
Our caregivers assist with light housekeeping tasks, grocery shopping, and meal preparation, allowing your loved one to enjoy their living space without the stress of home upkeep.
Exceptional caregivers provide discreet assistance with bathing, grooming, dressing, toileting, and laundering, allowing your loved one to feel their best without impeding on their privacy.
Our caregivers provide reliable transportation assistance, allowing your family member to safely attend shopping trips, medical appointments, and social outings.
Exceptional Care’s team supports seniors living with dementia through a calm, structured, and highly attentive approach grounded in professional geriatric care management. Our caregivers are trained to recognize behavioral cues, reduce confusion, and create predictable routines that promote comfort and safety. We focus on meaningful engagement—music, conversation, gentle activities—to maintain connection and reduce anxiety. Care managers provide ongoing oversight, adjusting care plans as cognition changes and guiding families through each stage with clarity and compassion. The result is a steady, reassuring environment where seniors feel secure and families gain confidence knowing their loved one is cared for with patience, expertise, and dignity.
Exceptional Care’s geriatric care managers provide structured, expert guidance for seniors living with dementia, beginning with a thorough assessment of cognitive changes, safety risks, and daily needs. They create personalized care plans that emphasize predictable routines, calm environments, and meaningful engagement to reduce confusion and support comfort.
As dementia progresses, our care managers closely monitor changes, adjust care strategies, and coach caregivers on best‑practice communication and redirection techniques. This ongoing oversight ensures care remains stable, compassionate, and responsive—giving families confidence that their loved one is supported by professionals who understand every stage of the dementia journey.
Exceptional Care’s home relocation service provides expert guidance to help seniors choose and transition into the safest, most supportive living environment. Our care managers assess health needs, cognitive changes, mobility, and preferences, then identify appropriate communities and walk families through tours, comparisons, and decisions with clarity and compassion.
Once a home is selected, we coordinate every step of the move—from planning and packing to settling in and adjusting routines—ensuring the transition is smooth, safe, and emotionally supported. Families gain confidence knowing the entire process is overseen by professionals who understand aging and the challenges of major life changes.
Exceptional Care’s caregiving services provide steady, compassionate support that helps seniors remain safe, comfortable, and engaged at home. Our caregivers assist with personal care, mobility, meals, medication reminders, companionship, and daily routines—creating a calm, structured environment that promotes independence and well‑being.
Every caregiver follows a personalized care plan designed by our geriatric care managers, who monitor changes, offer guidance, and ensure care remains consistent and responsive. Families gain peace of mind knowing their loved one is supported by a dedicated team committed to high‑quality, reliable, and heart‑centered care.
Exceptional Care is a leader in home care because we combine professional geriatric care management with highly trained caregivers to deliver a level of oversight, consistency, and expertise that most agencies simply don’t offer. Every client receives a personalized care plan built from a thorough assessment of their health, cognitive needs, safety risks, and daily routines—ensuring care is not only compassionate, but clinically informed and proactive. Families immediately feel the difference in the structure, communication, and confidence that comes from having true experts guide the entire care experience.
Our caregivers are supported by care managers who provide ongoing coaching, real‑time guidance, and continuous monitoring. This partnership allows caregivers to deliver safer, more attentive care while ensuring changes in condition are caught early and addressed quickly. Whether a client needs personal care, mobility support, companionship, or help managing complex conditions, our team works together to create a calm, predictable environment that promotes comfort and independence.
Exceptional Care also stands out for its responsiveness and reliability. With 24/7 concierge support, seamless coordination with medical providers, and a reputation for being highly rated and deeply trusted, we give families peace of mind knowing their loved one is supported by a team committed to excellence. Our integrated model—caregiving, care management, and relocation support—makes us one of the most comprehensive and dependable home care partners in the Bay Area.
Each client of Exceptional Care receives a unique in-home care plan tailored to their specific needs developed by an experienced care manager. We provide flawless customer service and highly personalized care, ensuring your loved one gets the most effective and compassionate support.
Our individualized plans cover wellness requirements, daily living assistance, and emotional and social well-being needs. We organize engaging activities to stimulate and connect our clients, fostering a sense of community and purpose. By integrating all aspects of care, we create a nurturing environment where clients can thrive and maintain their independence and quality of life.
Our round-the-clock concierge service guarantees that your loved one receives continuous, top-tier care and support. Whether it's a need for daily caregiving, an emergency late at night, or a routine check-in during the day, our committed team is always ready to help.
Our concierge service encompasses all aspects of your loved one's well-being. We handle everything from coordinating medical appointments and accompanying clients to ensuring they take medications on schedule and complete daily activities, providing comprehensive care at all times.
We proudly extend our high-quality home care services in Silicon Valley and the San Francisco Bay Area:
In addition to our Alzheimer's & Dementia Care, Exceptional Care offers a variety of additional home care services to meet your loved one's needs:
4- to 12-Hour Care: Exceptional Care’s 4‑ to 12‑hour home care provides structured, compassionate support that keeps seniors safe, comfortable, and engaged throughout the day.
24-Hour Care (aka Live-In): One consistent caregiver lives in the home, offering steady companionship, assistance, and security.
Care Management: Geriatric care management provides expert assessment, planning, and ongoing oversight to ensure seniors receive the right support, stay safe, and navigate health or lifestyle changes with clarity and confidence.
Home Relocation: Our home relocation service provides expert, care‑manager‑guided support to help seniors choose, transition to, and settle into the safest and most appropriate living environment with clarity, comfort, and confidence.
At Exceptional Care, we provide advanced wellness oversight, detailed assessments, and comprehensive in‑home personal care supported by expert geriatric care managers. Our skilled caregivers and care management team work together to deliver tailored, high‑touch support, while our 24/7 concierge service ensures your loved one receives exceptional, responsive care day or night.
Contact us at Exceptional Care today to schedule a free consultation. Discover how our dedicated and compassionate senior care services can meet your family's unique needs in the South Bay