Expert guidance, personalized care plans, and seamless support for every stage of aging.
At Exceptional Care, we believe seniors deserve more than basic care - they deserve a coordinated, clinically informed plan that truly enhances their quality of life. Our geriatric care managers are nurses and aging‑care experts who guide families through every decision with clarity, compassion, and deep professional insight.
Posted on Google Lisa CaputoTrustindex verifies that the original source of the review is Google. Audrey was diligent and unrelenting in making sure my mother's care was exceptional! I am forever grateful for her expertise and compassion during this difficult time. I highly recommend Audrey if you have a loved one in need of care!Posted on Google Carol and Eugene MandereTrustindex verifies that the original source of the review is Google. We only had Excellance Care for 10 days. During that time, they gave us 24 hour care for my husband. I also ended up in the hospital for surgery 1 day. Audrey and her team kept everything at home covered and continued excellent care for my husband. Thank you!Posted on Google Teri BannonTrustindex verifies that the original source of the review is Google. Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one.Posted on Google Chris RedheadTrustindex verifies that the original source of the review is Google. Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role.Posted on Google Winston AltTrustindex verifies that the original source of the review is Google. Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly!Posted on Google Amber WestTrustindex verifies that the original source of the review is Google. Audrey is very caring and friendly . She has provided first class care for a special lady I work with. I highly recommend her services.Posted on Google Angela RodriguesTrustindex verifies that the original source of the review is Google. I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients.Posted on Google Richard LambieTrustindex verifies that the original source of the review is Google. Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly.Posted on Google Minda CutcherTrustindex verifies that the original source of the review is Google. I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate.Posted on Google Lou Ann MowryTrustindex verifies that the original source of the review is Google. I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises.
That look beyond tasks to understand medical needs, cognitive changes, safety risks, and relationship dynamics.
Tailored to the senior's goals, preferences, and health realities.
To ensure caregivers follow the plan, adapt to changes, and maintain the highest standard of care.
Exceptional Care keeps care plans current and clearly communicated by coordinating directly with each member of the care team and integrating recommendations into daily routines.
Exceptional Care provides calm, fast, and organized crisis support—coordinating with doctors, facilities, and family to stabilize the situation and ensure the senior gets immediate, appropriate care. We advocate clearly and persistently on behalf of our clients, making sure their needs are understood, prioritized, and acted on without delay.
Exceptional Care’s home placement guidance helps families choose the safest, most supportive living environment by pairing professional assessment with clear, compassionate direction. Our care managers evaluate health needs, cognitive changes, mobility, social preferences, and budget, then identify appropriate communities and walk families through tours, comparisons, and decisions. The result is a confident, well‑informed choice that aligns with long‑term comfort, safety, and quality of life.
Exceptional Care’s family guidance provides calm, clear support for loved ones navigating the challenges of aging, dementia, or sudden changes in health. We help families understand what’s happening, what to expect, and how to make confident decisions, offering expert insight, practical direction, and steady communication. Our care managers act as trusted partners—reducing stress, resolving uncertainty, and ensuring families never have to navigate complex situations alone.
Most home care agencies focus on staffing.
We focus on outcomes.
A geriatric care manager brings a level of expertise and oversight that traditional home care simply cannot match:
Care managers understand chronic conditions, medications, cognitive decline, and the aging process. This means care plans are not generic—they're clinically informed and designed to prevent avoidable issues like falls, hospitalizations, and caregiver mismatch.
Families often struggle to juggle doctors, caregivers, facilities, and changing needs. A care manager becomes the central hub—coordinating all providers, updating plans, and ensuring nothing falls through the cracks.
Caregivers work under the guidance of a professional who sets expectations, monitors performance, and adjusts the plan as needs evolve. This leads to: Better consistency, Better communication, Better outcomes.
Aging is dynamic. A care manager can quickly identify red flags, adjust care, and intervene before small issues become crises.
When staying home is no longer safe, families often feel overwhelmed by facility options. Care managers bring insider knowledge of: Quality differences, Care levels, Pricing, Red flags, Which communities are the right fit. This prevents rushed or poor placement decisions that can harm a senior's health and stability.
Because we combine caregiving, care management, and placement guidance into one seamless, professionally led service.
We proudly extend our high-quality home care services in Silicon Valley and the San Francisco Bay Area:
In addition Geriatric Care Management, Exceptional Care offers a variety of additional home care services to meet your loved one's needs:
4- to 12-Hour Care: Exceptional Care’s 4‑ to 12‑hour home care provides structured, compassionate support that keeps seniors safe, comfortable, and engaged throughout the day.
24-Hour Care (aka Live-In): One consistent caregiver lives in the home, offering steady companionship, assistance, and security.
Alzheimer's & Dementia Care: Thoughtful, structured care that fosters routine, minimizes confusion, and offers reassurance for memory challenges.
Home Relocation: Our home relocation service provides expert, care‑manager‑guided support to help seniors choose, transition to, and settle into the safest and most appropriate living environment with clarity, comfort, and confidence.
Contact Exceptional Care today for a free consultation. Discover how our expert geriatric care managers can provide the guidance, coordination, and peace of mind your family deserves.