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Exceptional Care

4- to 12-Hour Care

Exceptional Care delivers premium 4‑ to 12‑hour caregiving supported by professional geriatric care managers who guide every care plan and oversee quality. Families choose us because our caregivers don’t just “show up”—they provide structured, attentive, and compassionate support that keeps seniors safe, comfortable, and engaged throughout the day. With care‑manager leadership and caregivers who are trained, supervised, and deeply committed, we offer a level of reliability and consistency that is highly rated and loved by the families we serve.

Our caregivers help seniors maintain independence, reduce fall risks, manage daily routines, and stay connected to meaningful activities. Whether a client needs morning assistance, afternoon companionship, evening support, or full‑day coverage, our team delivers steady, proactive care backed by expert oversight.

What Families Say About Exceptional Care

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Lisa Caputo profile picture
Lisa Caputo
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Audrey was diligent and unrelenting in making sure my mother's care was exceptional! I am forever grateful for her expertise and compassion during this difficult time. I highly recommend Audrey if you have a loved one in need of care!
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Carol and Eugene Mandere profile picture
Carol and Eugene Mandere
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We only had Excellance Care for 10 days. During that time, they gave us 24 hour care for my husband. I also ended up in the hospital for surgery 1 day. Audrey and her team kept everything at home covered and continued excellent care for my husband. Thank you!
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Teri Bannon
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Good communicator and listener. Living so far away from family has been stressful. Audrey works very diligently to provide time and individual care for a loved one.
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Chris Redhead profile picture
Chris Redhead
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Audrey Vermont has taken care of my mother for the past two years and I feel so blessed to have her as our team leader. Audrey is an exemplary manager who focuses daily on helping her patients and their families. In addition she is a caring and compassionate individual which is vital to succeed in her role.
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Winston Alt profile picture
Winston Alt
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Audrey Vermont has been managing the care of my elderly sister for several years with excellent results. She is always "on the case," compassionate, efficient, and gets great results. She recently intervened to save my sister unnecessary medical tests by directing the physician to review the medical record! Cannot recommend more highly!
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Amber West profile picture
Amber West
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Audrey is very caring and friendly . She has provided first class care for a special lady I work with. I highly recommend her services.
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Angela Rodrigues
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I brought Audrey into a fairly difficult case with a client, and I couldn't be happier with the outcome. She implemented a care plan that addressed many issues and also assisted with the client's ultimate transition to a care facility. I look forward to using her services for future clients.
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Richard Lambie profile picture
Richard Lambie
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Audrey is a true professional in the care community. She provides personal attention for her clients and is able to resolve complicated problems calmly.
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Minda Cutcher profile picture
Minda Cutcher
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I've shared clients with Exceptional Care Management and Audrey Vermont over the last few years and would highly recommend them. Professional, knowledgeable, kind and compassionate.
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Lou Ann Mowry profile picture
Lou Ann Mowry
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I've known Audrey for several years and we have had numerous opportunities to work together. Audrey is dedicated and uses her years of experience in a professional manner to help her clients. If you are in need of a care manager, Exceptional Care Management is your answer. I would highly recommend Audrey and would use her company, Exceptional Care Management for my family and friends when the need arises.

What You Can Expect From Our Companion Care in Los Gatos

When you choose Exceptional Care for companion care, you can expect:

Compassionate Caregivers

Our team is dedicated to treating your senior loved ones like family. They provide companionship and emotional support, ensuring your loved ones never feel alone.

Safety & Security

Your loved one's safety is our priority. Our caregivers are trained to handle emergencies and provide a secure environment.

Routine Assistance

Our caregivers assist with daily routines such as meal preparation, light housekeeping, transportation, grocery shopping, and medication reminders. We make sure your loved ones are comfortable and cared for every day.

Engaging Activities

We create opportunities for social interaction and mental stimulation for seniors. From playing games to taking walks, our in-home caregivers help your loved ones stay engaged and active.

Regular Updates

Communication is key. We keep you informed with regular updates about your loved one's health and activities, giving you peace of mind.

Personalized Care Plans

We understand that needs change. Our care plans are reviewed and updated regularly, allowing us to adapt to your loved one's changing needs.

Your Loved One is in Safe Hands
With Exceptional Care

Our top priority is the safety and well-being of your loved one. With our highly trained team and dedicated services, you can rest assured that they are receiving the highest standard of care.

Complex Case and Dementia Experts

Our care managers and caregivers are experts in providing support for clients with complex needs such as dementia. With extensive training and experience, they skillfully handle difficult situations with compassion. Through thorough assessments, we create customized care plans that meet both immediate and long-term needs.

We stay current with the latest dementia research to provide the most effective care. Our team also provides information and resources to families to foster a safe, comfortable, and high-quality care environment.

Personalized Home Care Plan

Each client of Exceptional Care receives a unique in-home care plan tailored to their specific needs developed by an experienced care manager. We provide flawless customer service and highly personalized care, ensuring your loved one gets the most effective and compassionate support.

Our individualized plans cover wellness requirements, daily living assistance, and emotional and social well-being needs. We organize engaging activities to stimulate and connect our clients, fostering a sense of community and purpose. By integrating all aspects of care, we create a nurturing environment where clients can thrive and maintain their independence and quality of life.

24/7 Concierge Service

Our round-the-clock concierge service guarantees that your loved one receives continuous, top-tier care and support. Whether it's a need for daily caregiving, an emergency late at night, or a routine check-in during the day, our committed team is always ready to help.

Our concierge service encompasses all aspects of your loved one's well-being. We handle everything from coordinating medical appointments and accompanying clients to ensuring they take medications on schedule and complete daily activities, providing comprehensive care at all times.

Other Services We Provide

In addition to our 4- to 12-Hour services, Exceptional Care offers a variety of additional home care services to meet your loved one's needs:

24-Hour Care (aka Live-In): One consistent caregiver lives in the home, offering steady companionship, assistance, and security.

Alzheimer's & Dementia Care: Thoughtful, structured care that fosters routine, minimizes confusion, and offers reassurance for memory challenges.

Care Management: Geriatric care management provides expert assessment, planning, and ongoing oversight to ensure seniors receive the right support, stay safe, and navigate health or lifestyle changes with clarity and confidence.

Home Relocation: Our home relocation service provides expert, care‑manager‑guided support to help seniors choose, transition to, and settle into the safest and most appropriate living environment with clarity, comfort, and confidence.

Contact Exceptional Care For Gold Standard Home Care

At Exceptional Care, we provide advanced wellness oversight, detailed assessments, and comprehensive in‑home personal care supported by expert geriatric care managers. Our skilled caregivers and care management team work together to deliver tailored, high‑touch support, while our 24/7 concierge service ensures your loved one receives exceptional, responsive care day or night.

Contact us at Exceptional Care today to schedule a free consultation. Discover how our dedicated and compassionate senior care services can meet your family's unique needs in the South Bay